Welcome to our online store!
At 247 Pharm Plus, we prioritize customer satisfaction and ensure that we provide quality medical marijuana, pills, vapes, edibles, and more. To maintain a transparent relationship with our customers, we’ve outlined our refunds policy below.
- All products sold on our platform are subject to the terms and conditions of this Refunds Policy.
- 247 Pharm Plus operates under all relevant licenses and adheres to the necessary regulatory frameworks. As such, our refunds policy aligns with legal guidelines.
Eligibility for Refund:
- Customers can request a refund within 14 days from the date of delivery.
- The product must be returned in its original packaging, unopened, and in a resellable condition. Any damage or tampering with the packaging or the product may make it ineligible for a refund.
- In cases where the product received is incorrect, damaged, or defective, please report immediately with photographic proof. We will investigate and, if deemed appropriate, provide a replacement or refund.
- Due to the nature of the products and regulatory guidelines, any opened or used products are non-refundable.
- Edibles, once opened, cannot be returned or refunded due to health and safety concerns.
- Clearance items or products on sale are not eligible for refunds.
- The customer is responsible for return shipping costs unless the return is due to our error (e.g., you received an incorrect or defective item).
- Ensure the item is securely packaged. 247 Pharm Plus is not responsible for any damage incurred during the return shipping process.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed, and a credit will be applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.
- In specific cases, products may be eligible for exchange rather than a refund. Please contact our customer service for more information on this.
- For queries, clarifications, or to initiate a return, please contact our customer service at [Customer Service Email] or call [Customer Service Phone Number]. Our team is available [Business Hours] to assist you.
- 247 Pharm Plus reserves the right to modify this Refunds Policy at any time. Changes will become effective immediately upon posting on our website. It’s the responsibility of the customer to review this policy periodically.
Thank you for choosing 247 Pharm Plus. Your health and satisfaction are our top priorities.